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Equilibrate; Transformational Self Mastery TM

Equilibrate respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

 

This Privacy Policy outlines how your personal information is collected, used, stored and disclosed when you engage with Equilibrate through consultations, programs, website forms or other services.

 

Coaching & Consulting Disclaimer

Equilibrate provides coaching, consulting and educational services designed to support decision-making, behavioural alignment and personal or professional development.

These services are not a substitute for medical, psychological or psychiatric diagnosis or treatment, and do not constitute counselling, psychotherapy or mental health care.

Participation in individual sessions or group programs is voluntary and individuals are responsible for their own decisions, actions and outcomes resulting from their engagement with the services provided.

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1. Information We Collect

Personal information may be collected when you:

• book or attend a session or program

• complete an enquiry or intake form

• subscribe to updates or downloads

• communicate via email or website contact forms

• participate in group programs or online sessions

This information may include:

• your name and contact details

• booking or payment information

• session-related information voluntarily shared by you

• communications between you and Equilibrate

 

2. How Your Information Is Used

Your information may be used to:

• provide coaching, consulting or program services

• respond to enquiries

• manage bookings and payments

• communicate relevant program or session information

• improve service delivery and website experience

Information is only used for purposes directly related to the services provided by Equilibrate.

 

3. Confidentiality of Sessions

Any personal information voluntarily shared during individual consultations is treated as confidential and will not be disclosed to third parties without your consent, except where disclosure is:

• required by law

• necessary to prevent serious threat to health or safety

• authorised or permitted under applicable legislation

Please note that confidentiality cannot be guaranteed in group program environments, where participants may share personal experiences voluntarily.

 

Group Program Confidentiality

In group-based programs or containers, participants may voluntarily share personal experiences or perspectives as part of the learning process.

At the commencement of each group program, participants are requested to respect the privacy and confidentiality of others by agreeing that:

What is shared within the group remains within the group and is not disclosed outside the program environment.

While this request is made in good faith to support a respectful and confidential learning space, Equilibrate cannot guarantee that all participants will maintain confidentiality beyond the group setting.

 

4. Data Storage and Security

Reasonable steps are taken to protect your personal information from:

• unauthorised access

• misuse

• loss

• modification or disclosure

Information may be stored using secure digital systems used for bookings, communication and program delivery.

 

5. Third-Party Services

Equilibrate may use third-party platforms for:

• website hosting

• email communication

• booking systems

• online session delivery

• payment processing

These providers may have access to necessary personal information solely for the purpose of enabling service delivery.

 

6. Access to Your Information

You may request access to personal information held about you by contacting Equilibrate directly.

Reasonable steps will be taken to correct any information found to be inaccurate or incomplete.

 

7. Website Cookies

The Equilibrate website may use cookies or analytics tools to improve functionality and user experience.
No personally identifiable information is collected through cookies without your knowledge.

 

8. Changes to This Policy

This Privacy Policy may be updated periodically.
The most current version will always be available on the Equilibrate website.

 

9. Contact

For any questions regarding this Privacy Policy or your personal information, please contact:

Equilibrate
Email: info@equilibrate.space
Website: www.equilibrate.space

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