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Cancellation and Refund Policy

Thank you for choosing our services. We understand that plans can change, and we aim to provide a fair and transparent cancellation and refund policy. Please read the following policy carefully to understand your rights and responsibilities regarding cancellations and refunds.

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Cancellation Policy

  1. Advance Notice:

    • Cancellations must be made at least 24 hours before the scheduled session time.

    • Cancellations made less than 24 hours in advance may be subject to a late cancellation fee equivalent to 50% of the session rate.

  2. Missed Sessions:

    • If you do not attend a scheduled session and fail to provide the required 24-hour notice, the session may be charged at the full rate.

 

Refund Policy for Purchased Plans

  1. Unused Sessions:

    • If you purchased a package of sessions and wish to cancel, the refund for unused sessions will be calculated based on the full rate of each used session, not the discounted package rate.

      To request a refund for unused sessions, please contact us in writing at

    • Refunds will be processed within 14 business days of receiving your request.

  2. Used Sessions:

    • All used sessions are non-refundable and will be charged at the full rate as agreed upon at the time of booking.

 

How to Cancel

  • To cancel a session, please contact us via 

  • Ensure that you receive a confirmation of your cancellation to avoid any misunderstandings.

 

Contact Information

For cancellations, refunds, and any questions regarding this policy, please contact us at:

  • Email: 

  • Phone: whatsapp +61 408073376

 

We appreciate your understanding and cooperation.

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This policy ensures clarity and fairness for both parties involved, covering the process for cancellations and the specifics of the refund for unused sessions.

Cancellation and Refund Policy For Online Programs

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We value your commitment to personal growth and understand that life circumstances can sometimes change. Below are the terms for cancellations, refunds, and rescheduling your enrollment:

  1. Cancellation Requests:

    • Cancellations made 15 days or more before the program start date are eligible for a full refund.

    • Cancellations made 8–14 days before the program start date are eligible for a 50% refund.

    • Cancellations made 7 days or less before the program start date are non-refundable.

  2. Transfers and Rescheduling:

    • Instead of canceling, you may request to transfer your enrollment to a future program.

    • Transfers must be requested at least 7 days prior to the program start date and are subject to availability.

    • You may also transfer your spot to another participant, provided you notify us at least 7 days in advance and obtain approval.

  3. Program Changes or Cancellations by Us:

    • In the unlikely event that we need to cancel or reschedule the program, you will have the option to receive a full refund or transfer your enrollment to another program of your choice without additional fees.

  4. Special Circumstances:

    • We understand that unforeseen emergencies may arise. In such cases, please contact us directly, and we will assess requests for exceptions on a case-by-case basis.

  5. How to Request a Cancellation or Transfer:

    • To request a cancellation, refund, or transfer, please email us at [Your Email Address] with your name, program details, and the reason for your request.

    • Refunds will be processed within 14 business days after the cancellation is confirmed.

 

By enrolling in the program, you agree to these terms and conditions.

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